Frequently Asked Questions

How do I book?

After paying for any specific issue training we will send you an email within 48hours during busy periods although we aim to send them the same day. You can then open the link in the email and pick what day and time you would like your first appointment.

What days and times do you book training sessions?

We work 7 days a week and we are open during the following times although you can still contact us out of hours by emailing us at enquiries@k9-kids.com or messaging us via text, WhatsApp or Messenger.

 

Monday: 9am - 3:00pm 

Tuesday: 9am - 7pm

Wednesday: 9am - 3:00pm

Thursday:  9am - 3:00pm

Friday: 9am - 7pm

Saturday: 11am - 6pm

Sunday: 12pm - 4pm

 

We can accommodate appointments out of these hours but there will be an additional fee of £20 for each out of hours appointment.

How and when do i pay?

We take payment for our Specific Issue Training up front which is done via our website.

Payment for our Personalised training however is taken via telephone after speaking to our behaviourist.

Is my dog too old?

Most definitely not, I personally have trained a Romanian rescue dog that was abused, neglected and disgarded, he was 11 years when we adopted him and although it took time, he was the most well behaved dog.

What areas/locations do you cover?

We work with you online so we can cover any location with our specific issue training. Our personalised training varies with the individual dog, we can normally do this online but our behaviourist will confirm prior to you paying or booking.

Do you work with exempt/banned breeds?

Oh yes definitely, we are extremely passionate about training exempt dogs as we understand the consequences for them if they misbehave in public.

Is your training online or in person?

It depend on your location and what type of needs your dog has. We do all the specific issue training online although in some circumstances we can do them in person if you live in Stourbridge, West Midlands or surrounding areas.

The personalised Training we can do online although this depends on the dogs needs so would require you to speak to our behaviourist prior to paying or booking and personalised training

What do you use to do the online training sessions?

We actually have several ways we can complete your dogs training online. We can use Microsoft Teams, Zoom, Facebook Messenger or WhatsApp to do video calls.

Can you help with my aggressive dog?

It can be a long process depending on the severity of the aggression but yes with the right training any dog can stop being aggressive. They may never be a dog thats likes alot of fuss but any dogs aggression can definately improve alot if the owner is consistant with any techniques taught to them.

What type of training methods do you use?

Here at K9 Kids we use Balanced training meaning we use a combination of possitive reinforcement training alongside any applicable correction training.

How much experience do you have training Romanian Rescue dogs?

Yes, we actually have a trainer that specialises in Romanian Rescue dogs, she owns 4 and fosters them aswell.

How long are your training sessions?

Our training sessions typically last between 45 minutes and an hour but can vary based on the specific needs of your dog.

Do you offer private training sessions?

Yes, all our training is done one to one as we believe this is the most effective way to help owners train their dogs.